Trust and Mistrust in Policing
This article explores the global issue of mistrust between police and communities. It examines why public trust in law enforcement is crucial and suggests ways for police and communities to collaborate for better outcomes.
Media’s Role in Shaping Perceptions
Media portrayals can exacerbate distrust by focusing on negative incidents while ignoring positive police work. Unlike the military, which is often viewed with admiration, police are frequently depicted as self-serving rather than community-focused.
Why Does Mistrust Exist?
Police are seen as law enforcers and crime preventers, essential to a functioning society. However, negative public perceptions persist. Many people fear or avoid police even if they have done nothing wrong. The question remains—why?
High-profile incidents, such as police brutality cases, excessive use of force, and racial discrimination, have severely impacted trust. Examples include the protests following George Floyd’s death, the tear gas tragedy in Indonesia, and the delayed police response in school shootings. These incidents contribute to a broader perception of police as oppressors rather than protectors.
Finding the Balance Between Protection and Service
While police play a crucial role in maintaining order, they must also prioritize public service. Law enforcement agencies should work toward mutual trust with the communities they serve, ensuring safety without alienation.
Written by:
Garima Gautam,
Student intern at the ICT4COP Center, NMBU
The Legacy of Colonialism
In many countries, historical colonial policing models have left a lasting impact. D. N. Gautam, in his book The Indian Police: A Study in Fundamentals, noted that colonial-era police were instruments of oppression rather than public service. This perception lingers, making trust-building efforts difficult.
Rebuilding Trust Through Community Policing
Community policing offers a path forward. Instead of enforcing laws in isolation, police should work with communities to address specific problems collaboratively. This approach has proven successful in many places, yet often remains underreported.
“If police expand their role beyond enforcement to community-building, public perception can change, and crime can be significantly reduced.”
Conclusion
Police officers have become great protectors but must remember to serve. Trust is built through transparency, accountability, and active community engagement.